Shipping policy

FREE SHIPPING on orders over $35.00 to the same address within the United States, including Alaska, Hawaii, APO boxes and Territories where the USPS serves.  Deliveries outside of the continental United States will likely take longer than 10 days to arrive.

All orders over $35.00 include FREE GROUND SHIPPING via USPS GROUND ADVANTAGE, and you can expect delivery in 2-10 days depending on the time of the year and the distance from our location in Utah.  Orders are shipped Monday - Thursday in the order in which they are received.  

Orders with multiple packages may become separated in the mail stream and may arrive on different days.  Please allow 48 hours for all of the packages to arrive. 

DAMAGED OR LOST PACKAGES - We understand how frustrating it can be when you honey doesn't arrive as expected.  Unlike other companies that leave you to handle claims on your own, we're here to support you every step of the way.  If your package is damaged or lost, simply contact us.   We may ask for a bit more information, and then we'll work with you to find the best resolution.  At The Honey Jar, we treat you with honesty, respect, and empathy -- just as we would want to be treated. 

Rushed Delivery

Faster delivery options are available at checkout at an additional cost.  Please note that while you may select and pay for UPS Next Day Air® your order will not arrive the next day.  All orders require 24-48 hours of processing time in addition to the time in transit.  

Honey Favors

Please order honey favors 14 days in advance to ensure a less stressful process.  In the event of damage or missing shipments please contact us as soon as possible.